Echelon Growth Systems ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or contact us about our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us when you:
- Fill out our contact or audit request form (name, business name, phone number, email address, industry)
- Call or email us directly
- Engage with us as a client
We also collect certain information automatically when you visit our website, including:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type (desktop, mobile, tablet)
This automatically collected data is used solely for analytics and improving the website experience. We do not sell or share this data with third parties for advertising purposes.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry or audit request
- Schedule and conduct your free automation audit
- Provide the services you have engaged us for
- Send you relevant follow-up communications related to your inquiry
- Improve our website and service offerings
- Comply with applicable legal obligations
We will not use your contact information to send unsolicited marketing emails or text messages unrelated to your inquiry or our services.
3. SMS and Phone Communications
By providing your phone number on our contact form, you consent to receive SMS messages and phone calls from Echelon Growth Systems related to your inquiry, audit scheduling, and service delivery. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message we send. You may also request removal by emailing us at [email protected] or calling (321) 216-9396.
We do not share your phone number with third parties for marketing purposes.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We use trusted third-party platforms (including GoHighLevel CRM, email delivery services, and analytics tools) to operate our business. These providers are contractually obligated to protect your information and may not use it for their own purposes.
- Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, and comply with our legal obligations. If you would like us to delete your information, please contact us at [email protected] and we will respond within 30 days.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at [email protected] or call (321) 216-9396.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website and services are intended for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Echelon Growth Systems
825 Triple Crown Lane, Melbourne, FL
Phone: (321) 216-9396
Email: [email protected]